Vertical Markets Served
You know your industry inside and out. The challenges, the opportunities, and the customers whose buying habits are critical to your long-term success. You need a contact center that can speak your language, address unique market scenarios and hit the ground running without a lengthy learning curve. You also need a team of professionals who can draw upon their experience within a breadth of markets for insight. With Infinity Contact, you get both.
Associations- Are you charged with giving your association a much-needed boost? Looking to give your static organization a high-profile makeover? Or simply working to expand your current membership? Whatever the situation, Infinity Contact takes your needs very seriously. We can help with new member acquisition, existing member renewal/reactivation, even selling member services. Does your project involve promoting conference attendance? Let Infinity Contact do the contacting for you. Learn More
Automotive Channel- The automotive landscape has never been more volatile. Help ease consumer fears, restore confidence and maintain your hard-earned customer relationships. Whether it's selling direct to dealers through B2B programs or conducting customer win-back campaigns, guiding automotive clients with a firm understanding of the automotive customer lifecycle is a founding specialty of Infinity Contact-and has been for over a decade. True, the automotive road is a bumpy one right now, so stick with a contact center that best knows the way. Seize opportunity with direct sales to dealer resellers and dealer groups; contact dealers' customers; and learn and act on Infinity Contact's experience in automotive customer lifecycle management. Learn More
Branded Contact Centers - Take your vision. Add your brand. Choose a new facility location or expand an existing one. Combine with Infinity Contact's proven contact center platform. Then, imagine the possibilities. You've got a branded customer contact center that looks and feels like your company, with the execution, energy, and excellence that is Infinity Contact. Branding a contact center in your image is an entirely new service-another way we can take your customer contact experience to a whole new level, without taxing your capital expenditures. Talk to us today about our Aspen Marketing model in San Diego, California. Learn More
Event Marketing- It seems no industry is immune to change. Trade show, expo and national conference committees must work harder than ever before to attract and draw the crowds. Need an aggressive, passionate group to help with pre-show and post-show contact? Want to promote exhibit traffic and reach your target goals? Committed to event follow-up and lead qualification to promote future endeavors? Put your event marketing needs in the very capable hands of Infinity Contact. Learn More
Financial Services- The age-old saying, "life must go on" has never been more applicable. Most Americans believe they can't get financing to pay for a new vehicle, consider lending for a new home, or even put money toward retirement. Need help to prove them wrong? These days, appointment setting, utilization campaigns, customer surveys, and customer loyalty programs are more than just marketing tools, they're necessities. Learn More
Healthcare- What's the best way to be able to respond to your patient's thoughts, opinions and concerns? Find out firsthand through patient satisfaction surveys. Patient surveys can help you better manage your patient relationships, build referral relationships and pave the way to profitable growth. Infinity Contact can help you gather, analyze and measure patient responses so you can better serve your patient base, increase loyalty and positive word-of-mouth recommendations. Learn More
Health & Fitness- Reactivation. Retention. Referrals. These 3R's can become the difference between success and failure. With over 41.5 million health club members nationwide and millions more consumers that have joined weight loss support groups, now is the perfect time to connect with your customers and keep them as your customers. Retain them, motivate them and avoid the "defection curve." Infinity Contact can help you acquire new customers, retain existing customers and differentiate your business in the marketplace through win-back campaigns, retention programs, churn prevention and customer satisfaction management. Learn More
Mortgage/Home Equity - With consumer confidence, particularly in the mortgage and home equity segments, at a near record low, you need to strive more than ever to connect with and engage your customers and help to restore their confidence. Are your homeowners ready to take the leap? Let's find out together. Appointment setting, utilization campaigns, customer surveys and customer loyalty programs keep can help educate consumers, implement customer campaigns and target consumers in alternate financing channels. Learn More
Software/Technology- Developing a great new software product or package is only half the battle. Without a strong marketing strategy, innovative distribution channel, and the resources to execute that strategy, revenue growth will go nowhere. How to stay out ahead in one of the most competitive and fast-paced industries of all? Expand your market share with new product development strategies. Keep your customers engaged with up-selling and cross-selling product techniques. Maintain a precise customer database with Infinity Contact's database management expertise. Or, survey the successes of your recent customer trial. Follow-up campaigns measure performance and promote long-term purchase incentives. Learn More
Telecommunications/Wireless Services- Expanding into new markets, reducing cost of acquisition, increasing sales of new lines, and improving efficiency through product bundling are just a few results that companies like yours strive to achieve every day. When you need to compete in this highly visible space, it's good to work with a player who's been out on stage more than once or twice. Infinity Contact is your seasoned performer with the flexibility to help you not only get you where you're going, but help to make the experience a profitable one. Just a few ways Infinity Contact can lead you to success include contract sales, customer retention, and cross-selling/bundles and packages. Learn More
Transportation- The need for productive, longstanding relationships with drivers is vital. It's been estimated that in a typical year the transportation industry as a whole loses more than $3 billion due to driver turnover. In fact, when you lose a driver, it costs and average of $8,000 to recruit and train a new one, including the cost of lost revenue. When you can't afford high turnover rates, and need to know driver satisfaction before it's too late, Infinity Contact can be your most effective route from point A (driver feedback) to point B (driver loyalty). Bring stability to your workforce through driver satisfaction surveys and custom contact programs. Learn More
