Contact Center & Call Center Outsourcing Services | Infinity Contact

November 15, 2010—Members of Infinity Contact’s leadership team attended The Social Media Customer Response Summit in Scottsdale, AZ on November 3-4, 2010. The event focused on how companies can create and implement social media customer response strategies in a contact center environment.

“Social media presents unlimited opportunities to not only engage, but proactively respond to customers,” said Thomas R. Leidigh, Infinity Contact CEO. “Keeping abreast of industry trends and best practices including social media allows Infinity Contact to continue to provide our clients with the most relevant communication tools to help them Get Customers and Keep Customers.”

“We focus on building enduring relationships with our clients,” said Scott Stimart, Vice President of Sales. “By taking the time to understand our client’s needs, we can determine if social media will deliver an acceptable ROI.”

About Infinity Contact
Since inception in 1996, Infinity Contact has focused on providing the best quality customer contact and related data management services on a national basis. Infinity Contact specializes in combining the most relevant and current contact tools and data management technology required to maximize customer-specific results. Infinity Contact is a sales enhancement partner that focuses 100% of its energy and expertise on one thing–creating lasting, integrated relationships with the select group of clients it serves.